Hi there Gryphon, having stressed about this for a long time, and having no hair left to pull out, could my issue be, that I have placed the custom profile field into a profile "Category"
I am still awaiting the changes to take effect (waiting my 30 mins), but I will be able to test it for you, and let you know, if has been the categorization of the profile field that has caused my ladders to stop updating.
If that shouldn't be an issues, please can you help me address this situation?
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