Just an update - we have a dedicated server and a colo at Liquidweb. Absolutely love the support. You can get someone on the phone 24 hours a day. We were moving 25 gigs of data to the new server and ran into a problem that required someone at the data center to get involved. We sent them an email request at 3 am. thinking it would take a several hours, it was done in 20 mins.
Haven't run into a problem they wouldn't fix yet. And always friendly. This report is after 11 months of service. Once we receive our server from our old host I'll tell you who to stay away from