[Marco van Herwaarden]

Originally Posted by Spinball

About 4 years ago we organised our first stand at a sound and vision show in order to spread the word about our forums. It was particularly educational for me because I got to meet lots of forum members.
It made me realise that forum members are *people* and *customers*.
I had lost sight of this and had been, for some time, running the forum a little impersonally. It happens, I think, to people who have moderated for a while. They become a little uncaring. A little dismissive, sometimes.
It's not so much letting the power go to their heads, it's just a loss of perspective.
They are busy and find themselves rushing through their moderating 'duties' a little too quickly, perhaps.

This might be a great general topic to discuss.

Originally Posted by Spinball

Marco I think you are not taking the time to read my posts and really absorb what I'm trying to say. Never mind. Let's leave it there.

I am currently out of the country and have very limited access to the internet. I however did take the time to read (and understand) your post and give as good as a reply as i can give. I do admit however that i sometimes give a short (or "defensive") reply when answering on topics that have been discussed before many times.


I can not speak (obviously) for other staff members, but i do know that i take every remark/suggestion/complaint serious. If that will lead to the answers or results that the thread starter wanted, is a different issue.

Staff is here to keep things running in order (moderating) and to facilitate the community within reason. We however always need to consider the interest of the entire community (Coders, Designers and regular users), the effort needed by the staff to facilitate a request (moderator time, coding time, etc...).

vBulletin.org is not Jelsoft or our staff, it is the community itself that makes the site. So if coders want to release their work free of copyright or offer support for free (or not), then it is up to the part of the community that is made up of the coders. If (a majority or large part of) the coders would request better facilities to indicate that they offer their work free of copyright, then we would consider adding options to make that easier.