[djbaxter]

Originally Posted by bryanb

Because I have hundreds of newsletter subscribers and forum members who use AOL. If my server is receiving spam complaints from AOL, then that is a big issue for me. My domain could be blocked from AOL and that would not be a good thing.

I am hoping that someone could assist me in coming up with a solution for this. Thanks!

The solution is to include opt-out instructions in every email. Edit the message from your ACP to do so. Here's a sample:

Hello, $username!

<p>You are receiving this email because you previously registered at {name of your forum here} with the following information:</p>

<p>Member name: $username<br>
User number: $userid<br>
Email address: $email</p>

<p>It's been some time since your last visit to our community.</p>

<p>You might be interested in having another look. We have added several features and enhancements to the forums, and many new topics and new members are added every day.</p>

<p>If you don't remember your password, you can request it here: <a href="http://{forum URL here}/login.php?do=lostpw">http://{forum URL here}/login.php?do=lostpw</a>.</p>

<p>We hope to see you back soon.</p>

<p>If you do not wish to receive further emails of this nature, please log into your UserCP at <a href="http://{forum URL here}/profile.php?do=editoptions">http://{forum URL here}/profile.php?do=editoptions</a> and uncheck the box next to Receive Email from Administrators.</p>

<p>Administrator<br>
<a href="http://{forum URL here}">{forum name here}</a><br></p>

I include opt-out instructions in every email sent out by my forum. I've had notices a few times (I think 3 or 4) about my emails being blocked as spam at the ISP level. Each time, I hjave forwarded a copy of the email pointing out that only registered forum members ever receive the emails and that opt-out instructions are included - I have had the block removed every time.