[blogtorank]

Excuses excuses from hosts... Tell them they should optimize their darn servers to accept any and all clients if they are so called "Big Timers." You should ask them for a copy of your my.cnf file on the server to see how well it's optimized and their httpd.conf file:

(This is from a server that holds over 1200 websites, and has much more room for more )

Timeout 150

KeepAlive On

MaxKeepAliveRequests 100

KeepAliveTimeout 10

MinSpareServers 5
MaxSpareServers 10

StartServers 5

MaxClients 125

MaxRequestsPerChild 45

However all of this is calculated by determining how much memory is needed.... For an example you determine your apache processes are using 4MB of memory each, and under peak load, you find that you are running 125 processes, then you will need at a bare min of 500MB of RAM in the server just to handle this amount of process. Because memory is also needed for the OS or any other applications and services running on the system, in addition to apache and so it's reality here you will need more than this amount.

Just thought I would give a bit of pointers to pass onto GoDaddy's SYSADMIN that they hired from where?

If you aren't able to see the processes directly as root or su, you may want to see if they have mod_status installed by using the server-status handler inside your site to see how much is being used and etc...

Now on keepalive settings this can be a critical role to apache there as well... This is why it's so "unresponsive" probably clogged up with tons of hanging processes. Anyhow hope any of this can help and if you want run a command from ssh to see how well your site performs as such:

ab -n 1000 -c 10 http://www.yourdomain.com/index.php see below as I just ran one:

> ab -n 1000 -c 10 http://www.vbulletin.org/index.php
This is ApacheBench, Version 2.0.40-dev <$Revision: 1.121.2.1 $> apache-2.0
Copyright (c) 1996 Adam Twiss, Zeus Technology Ltd, http://www.zeustech.net/
Copyright (c) 1998-2002 The Apache Software Foundation, http://www.apache.org/

Benchmarking www.vbulletin.org (be patient)
Completed 100 requests
Completed 200 requests
Completed 300 requests
Completed 400 requests
Completed 500 requests
Completed 600 requests
Completed 700 requests
Completed 800 requests
Completed 900 requests
Finished 1000 requests


Server Software: Apache/2.2.4
Server Hostname: www.vbulletin.org
Server Port: 80

Document Path: /index.php
Document Length: 249 bytes

Concurrency Level: 10
Time taken for tests: 0.659072 seconds
Complete requests: 1000
Failed requests: 0
Write errors: 0
Non-2xx responses: 1000
Total transferred: 572012 bytes
HTML transferred: 249000 bytes
Requests per second: 1517.28 [#/sec] (mean)
Time per request: 6.591 [ms] (mean)
Time per request: 0.659 [ms] (mean, across all concurrent requests)
Transfer rate: 846.65 [Kbytes/sec] received

Connection Times (ms)
min mean[+/-sd] median max
Connect: 0 0 0.0 0 1
Processing: 2 6 0.7 6 8
Waiting: 1 3 1.6 4 7
Total: 2 6 0.7 6 8

Percentage of the requests served within a certain time (ms)
50% 6
66% 6
75% 6
80% 7
90% 7
95% 7
98% 7
99% 7
100% 8 (longest request)
>

If you don't have SSH and would like me to do it for you, feel free to place your URL here and will do it as this is a Benchmark test that's provided by Apache. Not alot do know of this feature but it does come in handy!

Oh here's a my.cnf file you can pass onto GoDaddy and hopefully they may find it useful to stop running their customers off and blaming vBulletin's script:

(This is from a server that holds all the databases for the above 1200 websites, and has much more room for more )

[mysqld]
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
skip-locking
skip-innodb
query_cache_limit=8M
query_cache_size=256M
query_cache_type=1
max_connections=500
max_user_connections=14
interactive_timeout=20
wait_timeout=20
connect_timeout=6
thread_cache_size=128
key_buffer=16M
join_buffer=1M
max_allowed_packet=64M
table_cache=1024
record_buffer=1M
sort_buffer_size=2M
read_buffer_size=2M
max_connect_errors=10
# Try number of CPU's*2 for thread_concurrency
thread_concurrency=4
myisam_sort_buffer_size=64M
#log-bin
server-id=1

[safe_mysqld]
err-log=/var/log/mysqld.log
pid-file=/var/lib/mysql/mysql.pid
open_files_limit=8192

[mysqldump]
quick
max_allowed_packet=16M

[mysql]
no-auto-rehash
#safe-updates

[isamchk]
key_buffer=32M
sort_buffer=32M
read_buffer=16M
write_buffer=16M

[myisamchk]
key_buffer=32M
sort_buffer=32M
read_buffer=16M
write_buffer=16M

Hope this helps some of you out!

All the best!