Quote:
Originally Posted by sinisterpain
I know it will update the goal and her previous donation total if there was not a problem as I have members who have donated more than once without an issue.
Did the transaction go through your paypal account OK?
Did the member make two donations within the same day or week, month or how long.
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Here were her comments to me:
BTW ... your link on the site didn't take me right into paypal like it did last time. It only showed your email address and that you were verified. Then when I went to make a 'payment' (option at the top of my page), your email address was not in my pull down bar (even though I had made a payment to you prior). I had to navigate back to the verified page to find it. Maybe you could put up another link that will provide the direct payment option like you had last time as well so others wouldn't give up if they're considering donating?
I am thinking that maybe instead of clicking the donate link, she clicked the verified seal maybe? I don't really know. I checked my paypal account and it shows complete. But in vbulletin it list it as an invalid transaction, even though it shows the amount and the fee paypal takes out along with her comment from above when you select that invalid transaction and view the details.
So is there anyway now to change it from an invalid transaction to a valid one so it will update her donated amount plus add to our goal?