The Jelsoft method of FAQ writing appears to be "Write 150 words then
stop." And you're lucky if you get that. It's rubbish, really. It annoyed me and I don't think even what's there is that good so I made a context-sensitive help for my forum instead. Something similar has been included in Project Tools but I don't think it's as good as mine although it's identical to how mine started.
http://redtyger.co.uk/discuss/register.php
If you agree to the rules then on the next page there's a good demo of it there.