that's what i always say... Public Relation consultants... we miss one or two here...
people who's job is only to discuss that kind of things... these people with great verve and good understanding of human mind...
it is not that moderators and admins are crap... it's just that we always need someone with a solid code of ethic, someone who can sell coolers to eskimos... someone who's only job is to answer the right thing to make everybody comfy...
moderators are not only there to make internal policies, they are here as volunteers and coders (most of the time).... they usually not studied psychology or social endeavours...
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