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Old 07-24-2007, 02:28 AM
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wolfyman wolfyman is offline
 
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I used amember, for over a year.

[rant]

Well, thank you for the tip! However... as a long time user of VB, and a long time seeker of a decent billing system, I have already fallen into the amember trap.

I started my relationship with them by explaining to them that my vb board was not a stock board, it was modified a little. I even told them what mods I was using. They assured me that they could handle it all, and not to worry.

I SWEAR TO GOD, I have never had a worse experience in my life!!!!

I DO NOT go out of my way to bash people, but these a55hats really cooked my turkey... where do I start? First of all, they edit posts. No, I mean that. I emailed support tens of times, and finally started going to the boards. I posted a problem on the board, and then - BAM! - support kicked it up a notch, and fixed my problem.

But then, they deleted my post from the board, although it was a problem that other amember users could very easily have, and they neglected to release an update that covered that issue.

As I continued integrating the product into my board, I ran into a few more issues. I emailed support, got canned bullsh*t answers (I'm sorry, can you describe why you are getting this error when we don't get it on our home servers?), and was ran around for weeks, after spending $160 or however much the product cost.

So I decided to be a good student and follow what I had seen work in the past - I posted on the boards. They again responded, fixed the issue, and deleted my posts... again without releasing an update that would solve these issues for other users.

I posted fixes on the boards, outlining the issues I had had and how we fixed them - and my threads disappeared.

After a few months of this crap, I finally realized that I was not the only one being treated this way - others were too. And who knows how many users actually tried to help, as I did - amember was more interested in having a clean board, with no public issues, than actually working the issues out for people. I spent 6 months dealing with them, and finally demanded a refund. Although I am sure I had been one of the biggest pain in the asses they had ever met, they pretended as if they didn't understand why I would possibly want a refund, and I had to threaten to burn cities in order to get a refund.
To this day, my database is messed up as a result of using their system long ago.

My point here:

BUYER BEWARE!!!!!!!!!!!! DO NOT USE AMEMBER!!!!!!!!!!!!!!

Oh, and....

next? :P

Seriously, please look at my past posts. I am not a flamer, I take extreme pride in bringing positive posts to anything I am part of. This is out of character for me to post something like this.

[/rant]
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