JD45 - sounds about right, except the step in the middle (upload) should be first. If the import file isn't there when you install GLA, there won't be any data for the location database. But it will warn you about this.
There is always a possibility that you have a customised template and that the replacement isn't working, but other steps to verify are:
Does your database have a table called ip2country, and is this table populated with data? (This means GLA is installed)
Look at your session table (in the database) - there should be three extra columns on it for country information. They should be populated, at least partially (unless you installed in only a few seconds before checking).
Manually hack in $session[country] somewhere into one of your templates. If GLA is running, this will show YOUR country when you load the page (then remove it again). Best way is to confirm via the session table. If the data is being written to the session table, then you should at least get it in $session[country]
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