Its always a good idea to write up a TOS (terms of service) that members click to agree to the TOS upon registration. In your TOS you let your members know the rules and one of them should be that you reserve the right to refuse service to anyone. Your TOS can be drawn up by a lawyer if you are really concered about CYA (covering your a$$) otherwise just write out your rules and try to cover as much as possible.
Our forum has zero tollerance for Spammers and they get banned right away. Trolls once deteced are banned and anyone that is generaly out and out rude or disrespectufull to a admin or mod is banned. Otherwise we use the infraction system to keep check of rule violations.
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