I also use 1&1 and never have any issues with them. Their customer support is always helpful and the tech support rocks. The one gripe I have is their cpanel sucks but other than that. I love them. Oh yeah the server load can be high at times but the pages still load very fast.
Sorry to hear your having such an issue with them. I would immediately ask to speak to a supervisor instead of some college student reading from a text........
|