That's what i said Brad... you're fully in the same path of opinion that i have...

if people are not happy with non-commercial services support here, they just have to start their own service and protect their own clients...

that's what i've done...

2 months ago i re-opened my commercial website, and my clients need to pay their membership to access any service on the site; downloads, support tickets, etc... if you are not able to pay a minimal fee, you are not to require protection when something goes wrong. all my transactions are paid at the end of the process because i secured my clients - i know they are refered paying clients... the other side, their own protection... my reputation on the net AND on paypal... i even refund people when i'm not myself satisfied with the client... i hate people complaining all the time.

i may be the best devil's advocate here... i was from the start of the project and was on many more projects before, and like on the startup of PostNuke, when i decided to have enough of the troubles, i can decide here too that i'm not taking advantage of the service anymore and do my things on my side. i'm not happy with the lack of commercial endeavour of vB sites... they have their way of doing things, and i don't complain on it anymore... i prefered to go on my own. and i'm now very happy!

do the same guys...

cool, a stick... pogo on it please... i'm really hungry !!!