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djbaxter · #**546** 04-22-2007, 02:38 PM

Quote:

Originally Posted by OziloZ

1. 3.6.5

2. We have 25 add-ons installed . Is this necessary what they are?

That's quite a few add-ons. As to whether it matters which ones are installed, yes it might matter. It's possible that this particular add-on is interacting negatively with some other add-on you have installed. Listing them might provide information to the author of this add-on in terms of identifying why it isn't working for you.

Alternatively, you could try disabling (rather than uninstalling) your other add-ons, especially any that may be using the mail system, to see whether doing so will allow this add-on to work. If so, re-enable the other add-ons one by one until the inactive users add-on "breaks" again and you'll know where the conflict is.

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