the details i see here are all funny to read...

someone have problem with the mysql creating area of hostgator, but they use CPanel, latest version without a style, so it is the exact same Cpanel that 75% of the host on the net use...

someone have problems with backups and webspace, but do they follow the regular protocols ?!... i had to debug thousands of clients on hosts that had the same system than HostGator lately, and everybody complains because they lack of space.. the system lock their account when they overpass the limits they have... not only hostgator... if you pay for 10, you have 10, not 1 more... hostgator or not...

too much connections on your shared account ?!... an account provided at 6.95$ per month is not the unlimited bullshit you see everywhere.. they apply limits and they are indicated... if you have 200 online members, do you seriously think you will have unlimited bandwidth ?!... hostgator apply the limits shown, compared to some lame hosts that indicate "unlimited" but they cap their bandwidth, so even if you have a lot of connections, they are slow to hell... upgrade your package and you'll be ok... don't want to pay for your service ?!.. sure go somewhere else.

for willisbryan, if you want secure access to a server, do you seriously think they will provide it to you without verifying who you are ?!... if you have problems with that, maybe it's because you have something to hide... you prefer to have unsecure access then ?!

... most of the complaints about any hosts are made by people who want everything for free, everything with no limits, and everything they dream of... and most of the time, when the bugs occur, instead of asking for help, they complains and send flames to the person in charge, without even evaluating the job to be done... that'S why most of the time you get nothing in return...