I used Westhost in the past when i started my site. I had their top tier VPS plan. Their support was terrible. I had pending tickets that went up to two weeks before getting resolved, sometimes even answered. They kept pushing the ticket up the ladder, finally to one guy who didn't even want to help. Basically told me to leave. My $29.99 per month is nothing to them. They rather have a new customer who doesn't require support.
With that said, if your hosting just a regular HTML site, then your probably fine. Forget about running a forum. They pack their servers. I moved to PowerVPS after Westhost. Their support is top notch. I was with PowerVPS for two years, but just moved to a dedicated because my site was too big for their top VPS plan. 500-600 members on at one time now...so the issues that I had with PowerVPS was because of my site growing very quickly.
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