[Marco van Herwaarden]

Originally Posted by chuckrobbie

Not sure if you REALLY want to know my opinion!

We are always interested in constructive opinions/critisism/feedback.

Originally Posted by chuckrobbie

I have found so many cool mods here, few of which work which is SO sad!!!!

As already mentioned by some others, i find it difficult to believe that only a few work, if you install modifications that where deisgned for the vBulletin version that you are using.

Originally Posted by chuckrobbie

One would think that as we have to PAY for VB that there would be some sort of SERVICE, never mind that VB advertise unsurpassed service!!

With the license you pay for the software developed and maintained by Jelsoft (ie. vBulletin). You also get free professional support for the software that you purchased with your license for the duration of your license. There are no additional charges to receive support for our software.

Currently the only additional services that are charged for are:
- Professional Installation Service
- Professional Upgrade Service
- Additional Phone Support

Originally Posted by chuckrobbie

For example, I run a WoW and a Lineage free server. Any custom mods are CHECKED by the Devs first and then made available to download in the forums!!!Some are even INCLUDED in the core files!! Why cant VB do the same I would like to know? This is what I would call "GOOD SERVICE"!!

There are many that offer the modifications they written for free here on vBulletin.org. These modifications are not written by Jelsoft. Jelsoft also can not check each modification and the volunteer vBulletin.org staff also can not do this.

Also the vBulletin.org community is a Member to Member support community. This means that it will be a community effort to assist other members when possible

Originally Posted by chuckrobbie

Also, when you ASK for SERVICE from VB, you get zip!!Even if you are prepared to PAY for it!! (happened to me)

See above. Support for our product (ie. vBulletin) is never charged for, and most customers seem to be satisfied with the level of official support they receive on vBulletin.com Forums or through the Support Ticket system.

Originally Posted by chuckrobbie

I have loaded VB 3.6.4 about 8 times now, and each mod or skin I add, messes it up totally!

A style that is designed for the version of vBulletin that you are running should not mess up your board. We however always do recommend that you test the installation of a new style or product on a testboard before isnstalling it on your production board. Jelsoft has not control over third party software/styles that you want to install on your board.

Originally Posted by chuckrobbie

In my opinion, 3.4 was the best to date, skins worked, mods worked and cool! Never mind that I just lost 2500 member accounts through it all, as there is no facility to re-install the 3.4 DB to the 3.6 from the CP or any other one for that matter!! Even impex had errors!!

As mentioned before, there is no version 3.4.

I don't see many situations where something will make you loose member accounts. Even if there are problems then support will often be able to assist you in solving it. I don't know what you have tried importing with ImpEx, but again even if there are issues when running ImpEx, official support will in most cases be able to assist you. If you have had such an issue where you did not receive support, please sent me the Support Ticket id in a PM and i will look into it.