Sorry, I spoke too soon.
I use Firefox, but unfortunately most of my users still rely on IE, the lowest common denominator.
Seems that in IE, the window does pop up, but if you try to change a word by clicking in the "change to" box, no selection/typing is possible. I'd guess that some method used to bring focus onto that window interferes with the ability to select anything inside it.
Any other ideas? I might go and see if I can learn about these properties and their behaviour in IE.
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