First of all, ty for this little hack, as its a good work overall. I have a feature to propose, that it may help the mods / admins, manage the open / close issues better.
When a thread is answered by users but the mod / admin doesnt know if the prob is actually fixed for the user, to be able to press a button in the Thread Tools, and send automatically a private message to the thread starter with a predefined text.
The text could be like this:
"Dear $username
There have been x days since your thread started and x replies. If u feel that your problem is fixed, please close the thread. If not, post your new results, so users / mods / admins, can reply again for your issues. If you dont do any action in the next 7 days, the thread will be auto closed. Ty for your understanding"
And so, after x days, the thread could be auto closed.
What do u think?
I believe will solve many probs, hope it can be implemented
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