[Farimynn]

I don't even know where to start. As some have told me, there are always 2 sides to every story and if both sides are given then they come to their own conclusion so here I am.

Many people come to vbulletin.org for support, help, services, etc. Steve M and I are coders that work on people's sites and are good at what we do. Steve M is alot better than I am but I am learning as I go.

I am one of the co-owners of vbpatrons and in defense of Steve M and vbpatrons.com I am here to dispute accusations made against us. We are fully staffed, style designer and all, the works. We offer services and make our customers happy time and time again. We have returning customers that have been with us for quite awhile now. I'm not trying to advertise so let me just get to the points at hand.

Trust is hard to find but so is finding a client. If one thing isn't able to be done, for instance Joh, then the client gets discouraged and in this case, irrate and irrational. I do not have anything against Joh, he is a good person but is very assuming and has continued on his venture of following vbpatrons.com/staff from site to site. He was repremanded from another vbulletin website for the same actions so he has moved on to vbulletin.org. Well, I have been told that negative feedback is allowed on this site but if the allegations are false then that is a whole other matter. This is where I start.

Joh hired Steve M to do work on his website, and work was completed. Because some of the things that were on his list of things to do were not possible, Joh became irrational and banned us from his website, hense no more work could be done on his website. Before all this, when Steve M was hired, there was a list of approximately 15 things that Joh wanted to be done on his website. As time went on, more stuff was added to the list of modifications/hacks/addons and vbpatrons never once raised the price that was given, the staff did all the extra work for nothing. Over 2000 arcade games were added, installed, and tested on his site. Many of the things that were on Joh's list had to be custom hacks and were done, which is why this job took over 2 months to complete. If something wasn't possible, Joh was told.

Joh's IP was never banned from the server until he started causing problem on the vbpatrons website. He became very unpolite and was causing problems. At first we only banned Joh's account, he created another account so we had no options but to ban his IP from the server. Communication with Joh was not banned from Steve M's or my instant messengers until he started sending threatening messages and was acting in a rude manner.

On another vbulletin website, we did offer Joh a refund of 1/2 the amount that he paid just to try to calm the situation so we could all move on with our lives, he refused the refund and insisted that we (Steve M or myself) go back to work on Joh's website. This was not an option for us, we did not want to work on Joh's website again because of accusations that were brought up regarding someone hacking his website. This brings me to the next subject. Joh contacted me when his site went down, he gave me FTP access. I entered his website files and all of the vbulletin files were present. None of the files were missing, I found that the problem was that someone had messed with Joh's config.php file which in turn made his site go down. I fixed the file and fixed the file so that Joh would have administration access (this had been changed) and that was supposed to have been the end of it, all of this took place even after Joh banned our accounts so Joh had to give me back access so that I could fix his problem. I do not know why vb told Joh that no trace of vbulletin was found on his server, they were all there and I fixed them myself. The only thing that I can think happened is that the system could not find the config.php file and that is why vbulletin didn't appear to be installed. As far as any hidden files, there were no hidden files that linked back to vbpatrons. The only things that were Steve M's or mine were temporary ads that Joh has requested that he have on the website until Joh could find other ads to take their place.

To make a long story short (or mid-length), Steve M and I are valued on quality work in a timely manner. We are upfront from the beginning and if something changes then we make sure the client knows as soon as possible. We are valued by returning customers and are happy to have new customers.

Thank you for reading and have a great day/night.
Melissa Moore AKA Farimynn
vBPatrons co-owner/representative