[The Coldwood]

1. <snip>
2. Before we began work, I had you specify and confirm what you wanted. When I delivered, you changed the entire description. I changed the code but then you wanted another change. I cannot afford to keep my business afloat if you are going to change on the fly.
3. We are a wholly-owned Canadian company, registered and appropriately licenced in the City of Calgary and the Province of Alberta. We are working on getting a more permanent office location and getting that office licenced by the City of Calgary. We do not hide under international borders and we honour all of the laws of Canada, Alberta and the city of Calgary.
4. I use my real name due to the fact that I am a honest businessman.

Addition: I will not issue a refund due to the fact that you already have 2 versions of what you specified. You already have the code, enjoy.