Whenever a member of staff get's it wrong they are right. I once read a topic
"community helping the community" in the announcements when things started getting hectic in the feedback area what ever happened to that philosphy? when did that stop? was this a way of trying to control your members? Obviously people can't go to the staff, they just don't want to know so they try to handle it themselves which is exactly what they were doing.
Like I said before when the staff get it wrong they are right. In all honesty, you'll always shoot yourself in the foot and you can't say it wasn't deserved.
Anything for an easy life only this time a new thread which is catching the attention of everyone which wasn't needed which results in staff members hovering over the thread 24/7 (which is dan at the time of typing).
Just my 2 cents again.
edit: Excuse my bad english, I'm english.