If a user wants to request something, then they should create a thread in the service request forum. There should be some custom input fields placed to organize the information coming from the user. Then create a user friendly template that will display the information to the coders.
Only certain coders should be allowed to reply to these threads. You would have to create some conditions. Maybe something like postcount+installcount+coders title = The coder has proven that he/she is trusted enough to atleast bid on the job. When there is solid proof that someone was ripped off, then vb.org can disable there access to that area.
You can't just grant anyone to bid on these. Coders should have to show that they deserve this access. Might sound harsh at glance, but if a coder has to work alittle to get access, then they might take there job alittle more serious and clients will feel alittle more safer. Theres nothing worst then a programmer ripping off customers. That just makes it harder for real legit coders to work with clients. Most of the time it's the coders fault for these things. They say there going to do something, they get some money up front and then bail. vBulletin.org as an offical JelSoft site should show some concern in this area. That could be just a way for JelSoft to find more developers when they need them.
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