and they where well within their rights to complain.Maybe private is a good idea but as was mentioned the guy would not reply to emails so what else where they to do.
If you are not prepared to let people whinge on your board if people rip them off then maybe you should consider removing the paid for services till you get something into place.
Guidelines are ok if they work but if you get ripped off then your basically saying dont come back here telling us cause we simply dont want to know.
Can u clarify this point ??
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