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arossphoto · #**477** 09-14-2006, 03:11 PM

Quote:

Originally Posted by simalert

To follow on from my last post, support is extremely limited and shows a lack of interest.

I have now removed the pro version of this script from my site and am currently persuing a refund through Paypal as it's buggy with little or no support.

Are you having any success with PayPal? I paid this guy hundreds of dollars for a custom project and now he has disappeared and left me with no support and an incomplete product. I also purchased SR_Classifieds Premium, so I'm embarrassed to say I've given this guy quite a bit of money.

Is there any point complaining to PayPal about something like this? According to their site "PayPal's Buyer Complaint Policy does not apply to virtual or intangible products (like subscriptions and computer programs), services, quasi-cash and all non-tangible, non-physical goods."

Sounds to me like there really isn't much we can do, besides warning others.

Andrew

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