I've been hosting with A Small Orange, but lately these 2 months problems came up from nowhere. Tickets are not replied, and what pisses me most, when apache crashes (I have a VPS account), they say my site is up and running and that its my ISP.
Last week I had to buy an account @ siteuptime.com with a 2minute http check, wich is failing on daily basis. Since I write a ticket related to apache and the logs from this new service from siteuptime, they tell me they are suffering network problems.
So, for them, I am a dumb! I've asked them what could I do, if upgrade my VPS with more ram, buy a dedicated server or what, but never get a proper response, always the same "Send us your tracert for your domain, here we can perfectly see your website up and running".
Well, I must say, that im sick of being played as a fool. Good bye
www.asmallorange.com, im going to get a new server @ liquidweb.com!
So, from now on, I wont refer any more people to ASO, also known as A Small Orange.
ps. damn im pissed. Good quality hosts are rare to find. But being played as a fool is worse.