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Originally Posted by John

Myself and a friend have both still been supporting the Arcade via the support center, here: http://www.v3arcade.com/support - we have a 1-3 day turnaround on replies, the reason a lot of people (such as yourself) have been saying we have crap support is that we had a technical issue with our Kayako/vBulletin integration which meant that some tickets were automatically closed by accident, and our broken mail piping stopped responses from getting through. It's all fixed now, though.

Regarding your accusation that I took people's money and deserted the project, the only thing I have ever sold is branding-free licenses, bundled with premium support. If I was running a "pro", paid-for version, things would be very different with regards to updates. But unfortunately, I'm a very busy person. There's no way I can get around that unless I start doing the Arcade full time. You call me lazy, but would you give up your job to make sure you can keep a free addon fresh?

I will keep on updating the Arcade, but I can only release updates when I have spare time. Hospitalization was the reason for the last delay - after which my spare time has been kind of limited, sorry about that.

Thanks for your reply.