One thing to keep in mind is that as an administrator or moderator, it is your community and you are responsible for taking care of it and taking action when needed. If that means not being as nice sometimes, it's simply a step you have to take.
I don't know of a single community where 100% of the memebers (staff included) get along 100% of the time. Rules are there for a reason. The same applies when you are at a place of business. The boss, ast. mgr or other are generall looked down on because they have to enforce certain guidelines.
Things happen, the best thing to do, however, is to stand your ground.
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