OK, I found one more issue... Unregistered or People not logged in are not able to use this system on my board...
I have set the vBSupport for Unregistered to "Yes" and I have the given Unregistered group the appropriate permissions but I get a "No Permissions" error still...
EDIT FOR UPDATE:
When I set the Admin setting to "No" for allowing Unregistered users with the usergroup setting to "YES" to "Can Create Tickets", unregisteerd people can access the trouble Ticket System BUT on my board it is allowing them to see tickets entered by other members (or at least a test ticket I listed by my Admin account). So, I am confused but this looks like two seperate bugs affecting unregistered users in 3.6
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