ok here is a question for those having problems. Are you using FireFox? and if you are do you have it to clear cookies when you close your browser? And if you do to both are you closing ANY windows immediatly before, during, or after playing the game?
If you answered yes to all the problem lies with you. I would also check to make sure NOTHING clears your cookies at all and see if it happens. Lots of things can cause your cookies to be cleared (i.e. FF settings, Zone Alarm, firewall, anti-virus/spyware.) all these can be related and can be the reasons only some of the users experience this. I myself have 1 and only 1 user that I know of that is having this problem and I am awaiting to hear from him about the 'remember me' box problem.
If you really want someone to help troubleshoot then send me a PM and I will see what I can do But I will need lots of info and access to your arcades.
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