This situation sounds all too familiar. Regular members at my site would get upset at some of the "n00bs" who'd keep asking questions about everything and would mention that things aren't easy at the site. I kinda went both ways, changing things which I felt really needed changing, while still trying to keep the site as a whole the same. Still, I got mixed reactions, with people saying things are either easy or hard. I simply just leave it as it is, as I can't tend to everyone's whim whenever they dislike something.
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