great work

you should add the information that you need to set the proper usergroup-permissions first and then the users will be allowed to use the system
also a nasty bug in beta 2:
you need to set "vbSupport Unregistered Access" to NO if you want it to be enabled. just switch the functions for yes/no

damn, it took me 15 minutes to find the reason why i wasn't allowed to post tickets even though i set unregistered access to "yes"