Geesh
 

I've been a member of a purchased vbulletin since June. I can NEVER get this site to work. I did everything tonight...followed the directions...used my customer number, blah blah blah...still..I don't have sufficient priviledges. I'm starting to lose my patience. Can someone help me?

you click the link that says register for priority support that I believe is on the forumhome for you. then enter the same email you used for this forum account. then wait an hour and it should be gravy.

:)

Satan

Busyinatl,

You are currently showing up as unlicensed. To be able to download hacks and/or receive support here at vBulletin.org, we ask you to please click here (vB-germany users click here) and enter your email address, to show us that you are licensed.

You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive. The update of your account may take up to one hour.

Thank you.

Busyinatl,

Being a member of a vBulletin board is not enough to get a licensed status here. If you are on the administration team of your board, you can ask the license holder to put your mail address on the technical support list.

Well, I've done that. Still it's not working. I'll figure it out, thanks for what I already knew to do.

If you are having trouble getting your status updated contact offical support at www.vbulletin.com via the members area. Tell them what username you use here and they will be able to update your status by hand for you.

Thanks Brad, I'm in the process of doing that now.

Looks like it's fixed. :)