cant download
 

i try to download a new style, but i keep getting the same error:

whitedragon, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

whitedragon,

You are currently showing up as unlicensed. To be able to download modifications and/or receive support here at vBulletintemplates.com, we ask you to please click here (vB-germany users click here) and enter your email address, to show us that you are licensed.

You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

Thank you.

i did that, still can't download.

Well, if you did that, it would work.

Make sure the caps the e-mails are in are exactly the same as they are in the vB member area.