Question - Sending a Private Message
 

Hello,

I'm trying to send a private message to a moderator, it does not seem that I have permission to send PM's yet. Is there any way I can contact a moderator or admin directly? I did try the contact form around a week ago but got no reply so I wanted to send a PM.

Thanks

John,

You are currently showing up as unlicensed.

To be able to download modifications and/or receive support here at vBulletin.org which also includes usage of the private message system, we ask you to please click here (vB-Germany users click here) and enter your email address. You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive.

To protect our customers privacy you will also need to Opt-In to license validation for all Support Sites. You must authorize vBulletin.org in order to validate your license status here. You can do this at the page linked above for your distributor. Make sure to set the permission to allow vBulletin.org to validate your status.

The update of your account can take up to one hour.

Thank you.

Hello,

I'm not looking to download mods or vbullein support, I needed help with an old forum account on this site.

Thanks

I think you should try these contact options, mods over here have no control over your license.

https://www.vbulletin.com/en/contacts/

I don't have a license query :confused:

Just need to e-mail or PM a moderator or admin regarding an old forum account on this site, used the contact form but got no response. Perhaps a moderator or admin can e-mail me and I'll respond from there with my query?

One of the forum admins is also the main sales contact at vBulletin so while it doesn't sound logical emailing sales@vbulletin.com might get you in touch with a vbulletin.org Administrator.

Please send another email to sales@vbulletin.com and put my name in the subject line. I'll pick it up and see what I can do.