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-   -   Our forum got a 500 error (https://vborg.vbsupport.ru/showthread.php?t=324811)

FSG 03-25-2017 01:57 PM

Our forum got a 500 error
 
So I was going to install a plugin for spambots, I got the xml from a close friend.
It's called Spam Assassin, after I installed that one, my forum is not accesable.
https://vborg.vbsupport.ru/external/2017/03/13.png
I've been struggling with this issue for the past three hours now.
I am actually about to reinstall the whole forum, but I don't feel like doing it due to our rulebooks and everything.
Can someone please help me with the issue?

MarkFL 03-25-2017 02:00 PM

Were there any additional files included with the product that need to be uploaded to your server, and if so, did you upload them to the correct place?

FSG 03-25-2017 02:27 PM

Quote:

Originally Posted by MarkFL (Post 2584324)
Were there any additional files included with the product that need to be uploaded to your server, and if so, did you upload them to the correct place?

Yeah I did upload them, but after the error I removed them.
Want me to reupload them?

MarkFL 03-25-2017 02:40 PM

Well, those files need to be there for the product to work properly, but I don't know if they need to be there in order for the forum to function with the product installed...I'm not familiar with this product.

Are you certain you uploaded the additional files to the correct place?

If all else fails, you can disable your plugins by adding the following line to your config.php file directly below the opening <?php tag:

PHP Code:

define('DISABLE_HOOKS'true); 

Then you can go into your AdminCP and disable the offending product. Once done, then comment out the line you added:

PHP Code:

//define('DISABLE_HOOKS', true); 


FSG 03-25-2017 04:22 PM

Quote:

Originally Posted by MarkFL (Post 2584326)
Well, those files need to be there for the product to work properly, but I don't know if they need to be there in order for the forum to function with the product installed...I'm not familiar with this product.

Are you certain you uploaded the additional files to the correct place?

If all else fails, you can disable your plugins by adding the following line to your config.php file directly below the opening <?php tag:

PHP Code:

define('DISABLE_HOOKS'true); 

Then you can go into your AdminCP and disable the offending product. Once done, then comment out the line you added:

PHP Code:

//define('DISABLE_HOOKS', true); 


Where is the config.php located again?

Max Taxable 03-25-2017 04:26 PM

Quote:

Originally Posted by FSG (Post 2584323)
[CENTER]So I was going to install a plugin for spambots, I got the xml from a close friend.
It's called Spam Assassin

Is it this?

https://vborg.vbsupport.ru/showthread.php?t=315768

MarkFL 03-25-2017 04:28 PM

Quote:

Originally Posted by FSG (Post 2584328)
Where is the config.php located again?

It will be in your "includes" folder. :)

FSG 03-25-2017 04:49 PM

Quote:

Originally Posted by MarkFL (Post 2584330)
It will be in your "includes" folder. :)

Thank you!
Quote:

Originally Posted by Max Taxable (Post 2584329)

Yes sir.

--------------- Added [DATE]1490471168[/DATE] at [TIME]1490471168[/TIME] ---------------

Fixed it, the error was with the xml that uploaded it was corrupted.


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