vb.org Archive - Reset password does not work

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- - Reset password does not work (https://vborg.vbsupport.ru/showthread.php?t=324387)

OPD	02-06-2017 09:01 PM

Reset password does not work

Hello to all
I have a big problem I can not solve! I have a forum on vb 5.2.5 platform and does not work to reset user passwords!
the user requests the lost password / change password and provides a link that, unfortunately, once it enters the link is transferred on a white page completely empty!
how do I fix?

--------------- Added [DATE]1486423740[/DATE] at [TIME]1486423740[/TIME] ---------------

http://droidsat.org/forum/reset-pass...8f50bd0e039468

Lynne

02-07-2017 04:56 PM

Create a totally default style and set that as your site style and then see if it works.

To create a default style, create a new style with no parent:

Styles & Templates > Style Manager > Add New Style
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save

Set this as the default in AdminCP > Settings > Options > Styles & Languages > Set Default Style. Then go to Maintenance > Clear System Cache. It is important to set this as the site style so that when someone clicks on the password link, the site comes up in this default style and not your custom style.

OPD	02-07-2017 09:18 PM

Quote:

Originally Posted by Lynne (Post 2582033)

Create a totally default style and set that as your site style and then see if it works.

To create a default style, create a new style with no parent:

Styles & Templates > Style Manager > Add New Style
Parent Style: No Parent Style
Title: Default vBulletin
Allow User Selection: Yes
Save

we created as per your advice a new default style, but unfortunately the problem is not solved! :(
some idea?

http://droidsat.org/forum/reset-pass...3e99f9868d90d4

Lynne

02-08-2017 04:53 PM

Are you getting any errors in your error_logs (if you don't know where they are, ask your host)?

Try disabling your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

PHP Code:


		
			
define('DISABLE_HOOKS', true);

OPD	02-10-2017 11:57 AM

error_log folder forum

https://mega.nz/#!Mo1xzRAQ!BwQ4bIMd8...Yv4pV5zSliQ2ps

Do you have an idea of coming Solve we?

Lynne

02-10-2017 04:37 PM

That shows that you are missing a file:

Code:

[09-Feb-2017 17:45:10 America/Chicago] PHP Fatal error:  require_once(): Failed opening required 'includes/vb5/autoloader.php' (include_path='.:/opt/php70/lib/php') in /home3/opendroid/public_html/forum/index.php on line 43

So, I would suggest uploading that file and then see if you still have issues. If it doesn't, then disable your modifications as I suggested earlier.

OPD	02-10-2017 08:56 PM

I have followed all of the suggestions, but I did not understand that files should I add? comes to a missing file

Lynne

02-11-2017 04:11 PM

The error says this file is missing:

includes/vb5/autoloader.php

OPD	02-11-2017 04:44 PM

the file is present ... I do not understand! some idea?

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