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-   -   Installation Failure (https://vborg.vbsupport.ru/showthread.php?t=322325)

LostForWords 04-08-2016 08:57 AM
Installation Failure
 
I've been trying to do a fresh install of vb 3.8 and I'm getting the following error when I try to install:

Quote:
Error description: mysqli_real_connect(): (28000/1045): Access denied for user '?theantho_user?'@'localhost' (using password: YES) /home4/theanthology/public_html/includes/class_core.php on line 1150
The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.
The details in config.php are definitely correct (I've tried a variety of options - nothing seems to work), so it's definitely not that.

Any ideas? I'd be grateful of any support.

Dave 04-08-2016 09:21 AM
Does the database user have all the right permissions?

LostForWords 04-08-2016 09:36 AM
It is set to all privileges, so I think so.

In Omnibus 04-08-2016 10:32 AM
What program are you using to edit the config file?

LostForWords 04-08-2016 10:50 AM
TextEdit on mac.

squidsk 04-08-2016 02:08 PM
From the message it looks like you have backticks around the username in config.php remove those and try again.

notrious 04-08-2016 03:03 PM
If you are doing a fresh Install .. login to cpanel > File managr > Delete the VB Folder > Delete database ...

Download and upload a fresh copy > Create a new database user ...

Phillip 04-09-2016 06:04 PM
Make sure you have the right permissions on the database, also make sure you keep everything in the right database as well. If you use a table prefix it will also help on identifying what database to use if you have more than one on the database.

Also follow the steps above.


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