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-   -   Problem while installing vb 5.2.0 PL1 (https://vborg.vbsupport.ru/showthread.php?t=322054)

NiGh10GaLe 03-08-2016 09:54 AM

Problem while installing vb 5.2.0 PL1
 
1 Attachment(s)
Hello!
How are you?

I've recently installed vb forums version 5.2.0 PL 1, It was working well.
But there are many problems appeared in my forums as it appears in following:

System Errors.
http://i84.servimg.com/u/f84/19/25/30/22/system10.png

This error appeared many times in forums home and in my AdminCP

Then I deleted the forums and the databases and tried to install it again, but while installing there are a fetal error appeared as following:
http://i84.servimg.com/u/f84/19/25/30/22/save10.jpg

Then I changed My Hosting PHP Version to from 5.4 to be 5.5, and tried installation again, it done successfully, but when I tried to go to forums home, it didn't work good, as it appear in the following pic:
http://i84.servimg.com/u/f84/15/65/80/49/forums10.png

Then I didn't do any thing because I can't do anything.
I just tried to contact support of my hosting service, they couldn't solve this problem.


So please can anyone help me ?

​Thanks

Dave 03-08-2016 09:57 AM

First error "MySQL server has gone away" is not related to vBulletin but to the MySQL server. That's something your host has to fix.
No clue what the second error is saying.
Third error can happen when the base URL is not right.

In Chrome, open up the developer tools using F12 and then load the site again. Then check the console tab in the developer tools and paste all the red errors here.

NiGh10GaLe 03-08-2016 12:11 PM

sorry the second error is not what in the picture
it's in the second Attached Picture :)

Look! I downloaded the vb 5.2.0 and 4.2.3 from members Area.
I can before install them perfect with no problem, but now there are Fetal Errors appear to me into the forums, its admincp and whlie installation.

So, what do you say if I upload v 5.2.0 again in my site and make the configuration and show you a screen shot of the config.php file, and give you the forum URL to try the installation yourself .... :)?

You understand what to do more than me, I'm not prof. :D

Waiting your REPLY :).

Dave 03-08-2016 03:18 PM

Are you installing vBulletin on a new database or are you installing it on the same database over again? It's not going to work if you install it on the same database over again, that will definitely cause conflicts.

NiGh10GaLe 03-08-2016 04:03 PM

no new database and new db user.
in the last hour I reseted my hosting account

DemOnstar 03-09-2016 09:44 AM

Quote:

Originally Posted by NiGh10GaLe (Post 2566789)
no new database and new db user.
in the last hour I reseted my hosting account

Make sure you are using the correct PHP version on your server....

Apache Rewrite module ON

" " (Filter Module ON)

NiGh10GaLe 03-09-2016 12:25 PM

1 Attachment(s)
There are Error log I found in my cPanel, please take a look you may know where is the problem.

Text file Attached.

NiGh10GaLe 03-09-2016 12:27 PM

I'm sure of PHP version, I tried all versions :D.
How about Apache and module, sorry I don't know what to do for them :(.

--------------- Added [DATE]1457535946[/DATE] at [TIME]1457535946[/TIME] ---------------

There are 2 images for Error messages that appear to me while installation vb 5.2.0.
https://vborg.vbsupport.ru/external/2016/03/10.jpg

https://vborg.vbsupport.ru/external/2016/03/11.jpg

DemOnstar 03-09-2016 03:27 PM

Quote:

Originally Posted by DemOnstar (Post 2566845)

Apache Rewrite module ON

" " (Filter Module ON)

Quote:

Originally Posted by NiGh10GaLe (Post 2566854)
I'm sure of PHP version, I tried all versions :D.
How about Apache and module, sorry I don't know what to do for them :(.

I had a similar problem to yours.. The rewrite_module in apache had to be enabled and another module filter_mod also. My set up wouldn't even get as far as yours seems to have. Without the filter_mod, I couldn't even browse to the install folder...

From my limited knowledge and your attachments, it seems you have connected to the DB but you have a missing file.

Have you tried to upload all contents again?

I looked at your error file but I wouldn't no where to start with that one.. It does appear to point to a DB error but you would have to wait for someone with more knowledge on the subject. Sorry. .


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