Uploading of new Custom Avatars Fails
 

Uploading of new Custom Avatars Failing for all users of my community.

We recently upgraded from vB-3.8.7-PL5 to vB-3.8.8-PL1. After that users started reporting problems uploading new Custom Avatars.

When you try to upload we get the following error, "Upload of file failed".

I went to Maintenance / Diagnostics /

file_uploads: On
open_basedir: None
safe_mode: Off
upload_tmp_dir: /****/********/tmp
upload_max_filesize: 64 MB

No errors occurred while opening the uploaded file for reading.

We are using ImageMagick 6.7.2-7 2015-02-27
PHP 5.4.42

Hope somebody can help with this...

Thanks!

Do you get the same issue if you switch to GD?

I'll try GD and report back...

--------------- Added [DATE]1437877265[/DATE] at [TIME]1437877265[/TIME] ---------------

GD is already installed, We're using WHM/Cpanel it was a default...

--------------- Added [DATE]1437877446[/DATE] at [TIME]1437877446[/TIME] ---------------

Tried GD still, gettin "Upload of File Failed"
\

All usergroups are having this issue, did you change where the avatars were uploading to? ie... database or file.
Did you add a modification that effected members image permissions or has its own permissions?

Shut off all plugins via FTP, includes/config. php

To do this, open the config.php in your favorite editor ,

Just below:

add below:

Save.

Try to add custom avatar to see if you have the same error.

Same result, installed a test fourum and got the same restults..

Don't forget /tmp file to 777 file permissions.

Checked /tmp and it's at 777

Another strange thing is that, we are able to upload signature pics and attachments with no issues.

Check Avatars > User Picture Storage Type, are they in the database or file system? If they're being served from the file system, check that the avatar path is correct, and check for 0777 permissions on it.

Did some more testing and the uploading of profile image, custom avatars and attachments are failing. but signature pics are working fine..lol

--------------- Added [DATE]1437934110[/DATE] at [TIME]1437934110[/TIME] ---------------

Problem solved, We reverted back to php 5.3 series and image uploads began working again. I don't know if I indentified a new bug with vb3.8 and PHP 5.4 or it was limited to my server configuration.