Skype icon
 

Hello everybody i know this is probably a very easy fix but can you look at this image below

https://vborg.vbsupport.ru/external/2015/05/11.jpg

You can see send message via skype to the right of that the image is broken

Do i need to upload a picture to my misc file if i do can someone show me the image and the exact file to upload it to

Many thanks once again and apologies if this is in the wrong section

It could be a custom style issue. Can you post a link to the thread in the screenshot and I will let you know the issue?

Thank you for your quick reply this is the thread http://jandeane81.com/threads/6976-S...erence-Updates)

But when you are not logged in you cant see it.This is some coding below i got form clicking inspect element when i hovered over this bit of coding it was like it was something to do with the broken image

<a href="javascript://" onclick="imwindow('skype', '1341', 500, 340); return false;"><img src="http://mystatus.skype.com/smallicon/Blue.Avians" alt="Send a message via Skype™ to GoodETxSG" title="Send a message via Skype™ to GoodETxSG"></a>

When you click it it take you to the skype its just the image thats broken

cheers

You can edit the source "src" of the image to something else that's on your forum and upload a new image.

Save this image and upload it.
https://vborg.vbsupport.ru/external/2015/05/13.png
Then edit the template with the skype link and add a link to the image.

Thank you i already have that image in my file this is it http://jandeane81.com/images/misc/im_skype.gif

Can you do me a favour i have a test account this is it below

Username test12
password lovemeforever

Can you have a look at let me know exactly what i need to do.I dont want to mess anything up

I'm just thinking if this is from the member end

Can you post the content of your "im_skype" template please?

--------------- Added [DATE]1432120589[/DATE] at [TIME]1432120589[/TIME] ---------------

The other thing to do is go to AdminCp > Settings > Options > Style & Language Settings > Use SkypeWeb Graphics

Check what the setting is. If it is set to "Yes", change it to "No" and reload your thread page.

Hey i just set that to no and it worked

Is that all i need to do

Many thanks

Yes, that should be it now fixed.

Thank you

--------------- Added [DATE]1432122638[/DATE] at [TIME]1432122638[/TIME] ---------------

Ok i have just deleted that test user

Once again thanks

From today on, everybody will have this problem because mystatus.skype.com has been shut down permanently.

I received this E-Mail from Skype Support two weeks go:


Just uploading an image will not fix this because the online/offline Status will not be displayed correctly. Maybe it's better to erase these templates completely as long there is no official or unofficial solution.