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-   -   PM messages sends blank email (https://vborg.vbsupport.ru/showthread.php?t=315382)

itayKinnrot 11-12-2014 02:11 PM

PM messages sends blank email
 
Hi,

when new PM message arrive to user, blank email sent with blank title.
i was look for email content inside the pmreceived and it looks fine.

please assist.

thanks,
Dooby

Lynne 11-12-2014 03:54 PM

What version of the software are you running? What version of PHP is on the server?

TheInsaneManiac 11-12-2014 04:14 PM

Did you also check your language to make sure it isn't blank?

kh99 11-12-2014 05:52 PM

Did you try with plugins disabled?

itayKinnrot 11-13-2014 06:57 AM

Quote:

Originally Posted by Lynne (Post 2522415)
What version of the software are you running? What version of PHP is on the server?

vbulletin 4.2.2 - php 5.2

Quote:

Originally Posted by TheInsaneManiac (Post 2522424)
Did you also check your language to make sure it isn't blank?

yes, the language (hebrew) contains the correct details

Quote:

Originally Posted by kh99 (Post 2522437)
Did you try with plugins disabled?

no,
i have some products like DragonByte with redirect url. if ill disable it, the redirect URL will change and users wont have access to old threads

thanks,
Dooby

ozzy47 11-13-2014 09:16 AM

Well you still need to disable your mods temporarily and see if one of them is causing the issue.

Disable plugins via the includes/config.php file.

To do that open your includes/config.php file and below <?php add the following.

PHP Code:

define('DISABLE_HOOKS'true); 

So it looks like this:
PHP Code:

<?php
define
('DISABLE_HOOKS'true);
/*=================================================  =====================*\
|| ##################################################  ################## ||
|| # vBulletin 4.2.2

Use a editor like notepad++ to edit any files, don't use Notepad or Wordpad.

If that fixes the issue enable plugins again by adding // before the line you added, then navigate to ACP --> Plugins & Products --> Manage Products and disable one mod at a time until you find the one causing the issue.

Once you find the culprit, post in that mods thread what the issue is, and maybe someone in that thread can help. :)

itayKinnrot 11-13-2014 02:35 PM

thanks,
still sending empty emails for PM messages.

what is triggering this email in the code? maybe i need to change something inside the code?

thanks,
Dooby

Lynne 11-13-2014 04:54 PM

If you are running 4.2.2, did you make sure to add this line to your config.php file under the <?php line:

PHP Code:

define('SKIP_DS_ERRORS'true); 

Make sure that line is in your config.php file and then see if you still have the same problem. Also, when you send the test PM, if it is still empty, please check your error_logs (if you don't know where they are, ask your host) from the time you sent it and let us know what is in that at that time (please, only post stuff from at that time, not from the hour prior to you sending the PM!).

itayKinnrot 11-17-2014 05:01 AM

Yes, maybe this is cause because some options inside dragonByte SEO.
disabling this -
DragonByte Tech: SEO - URL Rewrites: Member Profile URLs
fixed my hebrew profile mismatch

ozzy47 11-17-2014 09:09 AM

Well there you go, now you need to contact them to solve the issue. :)


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