Problems with email notifications - receiving emails every time anyone posts anything
 

Hi -- I'm working on getting my forum set up, and I'm having a problem with email notification settings. Anytime any users post in any forum, everyone else gets an email notification, as if everyone is subscribed to everything. This will be a very active forum, so getting email notifications for every single post will drive us insane. Fortunately, there are only three of us right now, and we are all in the Administrators usergroup.

I have checked the subscription settings for each of us. On the Admin CP > User Manager > [anyone's profile] > Browsing Options > Automatic Topic Subscription Mode, we all have the radio button selected for "Do not subscribe."

Additionally, outside the Admin CP and over on the forum itself, when we view User Settings > Notifications and uncheck all the boxes, we get this seemingly unrelated error message: "You have entered an invalid birthday." All of our birthdays are after 1902, obviously, so I don't see how this could be a problem.

How can we fix this so that we can stop getting email notifications every time someone makes a post?

Check Channel Management > Show All Moderators > edit permission and make sure you don't have it set to email them when a new topic or post is made.

Wow, that did it. Thank you! Channel Management is pretty much the last place I'd ever look for an email setting, so I appreciate your help.

Two questions:

1. Am I going to have to do the same thing for all of our other moderators once we bring them on board? And what about registered users -- will we have to do the same for them? Is there any way to turn off those email notification settings by default?

2. This unfortunately didn't solve the "You have entered an invalid birthday" error message, which we're all still getting when we try to change our notification settings on our profiles. How do I fix that?

1. When you add a moderator, those two options are shown on the bottom of the page. So, just set them to No before Saving. You don't need to do this for registered users, only moderators.

2. The invalid birthday message is from this bug - http://tracker.vbulletin.com/browse/VBV-12307 (Note, you must first login to the vbulletin.com forums as a Licensed User before you may see the Jira issue.) The fix for now is to set Settings -> Options -> User Profile Options -> Require Date of Birth to No

1. Great, thank you! I will do that.

2. Thanks for the info -- I'm glad it's a documented issue, at least. So the only way to fix it right now is to completely turn off the requirement for users to fill in their birthdays? I'm sad to say that that won't work for us at all; we need users to fill in their birthdays. Looks like we may need to "revert" to VB 4. :erm:

and what if i don't have added a moderator, i put a user in the moderator user group. do i still need to place them in every channel .

i have one user a administrator who gets messages when someone post somthing in a topic he started. what could that be ?

Putting someone in the moderator usergroup doesn't make them a moderator of any specific channel. You need to add them as a moderator to the channel.

Oke is there a way to select a user and say he is moderator of all channels

You can make him a Super Moderator and then he will be a moderator of all channels.