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-   -   Mobile device won't allow log in (https://vborg.vbsupport.ru/showthread.php?t=310830)

K4GAP 04-26-2014 08:13 PM

Mobile device won't allow log in
 
Using my Samsung S4 I can not log in to my site. After double and triple checking it just won't log in. After inputting username and password then clicking on Login the page just sits there and no login happens.

What should I be looking for to correct this?

ForceHSS 04-26-2014 09:48 PM

More info would help.
Are you using an app
If an app what one
Are you using default mobile style for logging in
Vb version
Link to site so others can test

K4GAP 04-26-2014 10:20 PM

Quote:

Originally Posted by ForceHSS (Post 2494966)
More info would help.
Are you using an app
If an app what one
Are you using default mobile style for logging in
Vb version
Link to site so others can test

If there was more info I would have added that to the post. Bareknuckle browser on cell phone to bareknuckle mobile style on vb.

No drips, no runs, no errors. it just doesn't log in.

Zachery 04-27-2014 12:01 AM

You'll have to check remember me on most mobile providers. Your ip may change on each page request.

K4GAP 04-27-2014 01:38 AM

Quote:

Originally Posted by Zachery (Post 2494976)
You'll have to check remember me on most mobile providers. Your ip may change on each page request.

I'm manually inputting name and pass each time and also checking the "Remember Me" block. Even though the info is already there on each page load. I've tried this from here at home via wi-fi on my phone and from a straight data connection from Verizon with wi-fi disabled.

K4GAP 05-17-2014 04:01 AM

Tonight I logged into ozzmodz.com using my cell device and it worked. I logged into a few more sites just to make sure the problem is not with my cell phone. It works everywhere except my own site. I've never changed anything on my mobile style's templates, settings, or other code affiliated with the mobile style. This one has me scratching my head to where my hair is about to fall out :) Any more ideas or suggestions on what could possibly be the problem?

Lynne 05-17-2014 05:26 PM

Try disabling your modifications/plugins and see if you still have this problem logging into your site.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

K4GAP 05-17-2014 06:44 PM

Quote:

Originally Posted by Lynne (Post 2498196)
Try disabling your modifications/plugins and see if you still have this problem logging into your site.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

After doing what you suggested I was able to log in but, at the bottom of that page I logged into it still had the "log in" link. Ignoring that, I went to the forums and at the bottom of that page the link showed I was logged in, it showed "Log Out" as it should.

I was able to make a post with my cell device so after doing your recommendation I am now left wondering what to do next ..... eliminate plug-ins one by one until I find the culprit?

Lynne 05-17-2014 07:14 PM

Yep. Disable all of the products/plugins and then remove that line from the config.php file. Then turn your products/plugins back on one-by-one and try to login each time and see which one causes the issue.


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