HELP! Users Settings / Edit Setting - Members unable to edit their profiles
 

I need some assistance, I have no idea what is causing the problem... Members (including myself logged in as the admin), are not able to edit their User Settings / Edit Profile. The avatar is change able, but they can not go in and edit their profile info.

When trying to access / edit by clicking on the upper right hand drop down box and selecting "User Settings" or when they try going to their profile and clicking on "edit settings", you are sent to a page with an error message that reads as follows:

Debug: Error
Invalid Page URL. If this is an error and the page should exist, please contact the system administrator and tell them how you got this message.
occurred in file /home1/rideorro/public_html/includes/vb5/frontend/routing.php on line 223
Trace
⦁ Function setRoutes in file /home1/rideorro/public_html/includes/vb5/frontend/application.php line 9
⦁ Function init in file /home1/rideorro/public_html/index.php line 44

(I have no idea what any of this means)

What I have done so far,
1. In the AdminCP > Products & Hooks > Manage Hooks - I unchecked all the active boxes
2. Created a completely default / stock template
4. Turned off public visibility to the page (don't know how to create a test forum and was suggested not to run debugging on a live forum)
3. Edited some code to turn on "debug" mode Lynne had provided me with.

I am still unable to tell what's going on here... as far as I can tell, it looks like maybe a page is missing? If that's the case I have not idea how to restore it.

Thanks in advance for any possible help. The page has been down for a few days now. I have attached some screen shots, incase my information above was confusing.

What version of vB5 are you on?

Powered by vBulletin™ Version 5.0.5

No third party addons, or modifications?

I'm pretty sure I removed everything I installed, see the fourth screen shot above.

Did you uninstall them? You should start a support ticket in the members area if you have ticket support. This will likely require us to look into the issue more deeply.

I went ahead and deleted / uninstalled all the product/hooks, including Forum Runner. I am still getting the same message.

I didn't know really where to post this issue on the forum and submitted a ticket. Because I bought my license on 10/30/13, I do not have direct support anymore, and was directed to post my problem here.

--------------- Added [DATE]1386878462[/DATE] at [TIME]1386878462[/TIME] ---------------

The only thing I can think of being different than "stock" fresh install... would be the varstyles, and the html that removed the module collapse buttons. I don't know how to remove the html for the forum, but I really want to have the option of not having the users ability to collapse the modules.

I need to be ready to launch in 2 weeks, and got tons to do before then. If people can't set up their profiles, its going to be difficult to get them to develop a sense of ownership and connection with the new forum.

Just open a ticket, and link to this thread, we have escalation stuff in place for a reason :) please open a ticket.