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-   -   Hello (https://vborg.vbsupport.ru/showthread.php?t=301051)

posterize 08-11-2013 09:23 AM
Hello
 
hi i have a problem.

I run a forum, and all of my members got deleted. so i tought that if i update to VB 4.2 i would get them back.
it didnt happen.
can i have some help plz?

snakes1100 08-11-2013 10:00 AM
You would need to post some more info, like what happened to the site/server before your attempted the upgrade, which you shouldnt have done?

Did you verify the users arent in the "user" table in the database via phpmyadmin?

If they arent in the table while viewing the database, then you have but one option, to restore your site from a backup before the issue happened.

posterize 08-11-2013 10:11 AM
i have all the backup files of ftp and VBxml. how do i use them?
and thanks for the help.

snakes1100 08-11-2013 10:14 AM
Sorry, but you need a file ending in .sql, which would be a dump / backup of your database, the php / xml files are of no help to you.

borbole 08-11-2013 10:35 AM
Quote:
Originally Posted by posterize (Post 2438294)
hi i have a problem.

I run a forum, and all of my members got deleted. so i tought that if i update to VB 4.2 i would get them back.
it didnt happen.
can i have some help plz?
An upgrade can not bring back lost/deleted data. That being said, what happened? How were your members deleted?

Do you have a backup of the database? If you don''t then try to ask your host about it. Most hosts make regular backups of the db in their servers.

posterize 08-12-2013 04:53 AM
where the ending in .sql?


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