Please help!! Can't install vbulletin and I'm not sure why
 

Hello,

I have an expired vbulletin license that will only allow me to use 3.6.8. So that is what I am working with. Anyways the issue I am having is actually installing it. I have never had this issue before and for the life of me cannot figure out what I'm doing wrong.


When I go to the URL to do the install these are already at the top of the page:

Then after I enter my customer number I get this error:

Please if anyone can tell me what the hell I am doing wrong that would be great! Usually I can do these installs in 5 minutes.

Thank You,

Bill

Your issue is with the version of php and MySQL that you are running on your server, there's absolutely nothing wrong with the vbulletin itself.

I never thought that there was anything wrong with vbulletin. How do I change the version of php or MySQL so I can get this working properly?

Thanks for the reply.

You could talk to your host, sometimes they have a way to configure things to allow you to use an older version of php. (I don't know offhand what version you need - you can probably find that out at vbulletin.com).

Otherwise, you will need to make some changes to the source code to remove the warning messages.

Thank you I will ask them! You said I might need to make changes to the source code. Would I do that if my host is unable to help me? Or what exactly would I change in the source code. I am terrible with coding lol

There is no need to change php versions.

Set display_errors to off using a local php.ini or htaccess file.

If you could explain that in the most basic terms possible that would be amazing! Is that file already located in the upload folder?

Add a php.ini file to your vbulletin main folder, its contents should be this:
display_errors = Off

OR

Add in your .htaccess file, in vbulletins main folder:
php_flag display_errors Off

OR

In the servers php.ini file, typically in /etc, edit php.ini via ssh & turn off display_errors & restart apache/nginx etc.

@snakes1100 that wont help him if the server is running the latest stable version of php or the latest version of MySQL as only vb3.8.7 and above work on them (there's even been a release for the last vb3.8 version so it will work on the latest version of php)

@Simon, how about we just let him report back, before you go making assumptions.