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-   -   tools.php problem (https://vborg.vbsupport.ru/showthread.php?t=278604)

Barbara1 02-15-2012 10:05 AM

tools.php problem
 
(i use some hacks so this is the reason i am posting here)

upgraded 4.1.9 to 4.1.10 and tools.php leads to (chrome browser message)
HTTP 500 (Internal Server Error)

* is this a vbulletin issue from the upgrade or my server's problem?
* if its vbulletin issue is it possible to be fixed?

additional info:
i made also a test forum, clean 4.1.10 installation and the same problem exists.

thank you in advance

kh99 02-15-2012 02:26 PM

So you're trying to put tools.php in admincp thn go to admincp/tool.php? Do you see any errors in the web server error log?

Barbara1 02-15-2012 05:28 PM

Quote:

Originally Posted by kh99 (Post 2299910)
So you're trying to put tools.php in admincp thn go to admincp/tool.php?

yes exactly

Quote:

Originally Posted by kh99 (Post 2299910)
Do you see any errors in the web server error log?

i'll check and reply ASAP

Barbara1 02-17-2012 12:36 PM

ok i discussed the issue with my server and we found the solution. (it was very very simple indeed).
thank you very much!. the web server error log that you said to be checked was the solution to this,
take care :)

kh99 02-17-2012 12:57 PM

It looks like you're missing files from the install/includes directory, so re-upload that directory from the vb4.1.10 distribution.

bmwfans 09-08-2012 09:12 AM

I face the same problem and the logs on my server are not enlight the situation.

Any suggestions?
Barbara1 what was the solution in your problem?

Thanks in advance!:)

Barbara1 09-18-2012 10:20 PM

Quote:

Originally Posted by bmwfans (Post 2363616)
I face the same problem and the logs on my server are not enlight the situation.

Any suggestions?
Barbara1 what was the solution in your problem?

Thanks in advance!:)

if i remember correctly cause it was very long time ago, the error log of my hosting company (i asked for it and they send it) showed me that one php from the install directory could not be found.
what i have done and i had that problem, is that i had renamed the "install" directory to something else for security.
when i renamed it again as "install", everything worked fine and the tools.php worked perfectly.


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