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-   -   How to unblock the member that spam-o-matic blocked..? (https://vborg.vbsupport.ru/showthread.php?t=274534)

vigneshrajesh 11-23-2011 06:06 PM
How to unblock the member that spam-o-matic blocked..?
 
Hi friends,

Few days back ,i have installed glowhost spam-o--matc..It works perfectly..But today one of my real user tried to register..It blocked him and he unable to register..So he contactd me and said..I am not a spammer pls allow me to register like that..How can i unblock him..

Pls guide me friends...I have already checked in settings..there is no option...

Thank you

GMan55 11-23-2011 06:46 PM
That happened to me too... I just disabled the IP check option and it was fine... well, I guess it depends on for which reason the member was blocked. Was the member using a fake email, or the user id cross-matched with the one int he spam database, etc..

You could check the log to see if you can figure out why the member was blocked.

Lynne 11-24-2011 04:00 AM
You need to ask this question in the modification thread as we have no idea how this mod works.


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