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-   -   Shaing customer # and password? (https://vborg.vbsupport.ru/showthread.php?t=270229)

Salome_Galia 09-14-2011 12:35 AM
Shaing customer # and password?
 
Hello,

I have a question. I need an upgrade done and the several webmasters that I spoke with all said they needed my customer number AND password in order to do this (for different reasons). But VB says to never give both and that only a customer number may be needed to complete an upgrade. No offense to anyone, I am not saying anyone that I spoke to was being dishonest. It makes sense that one would need both otherwise how can you access your customer area to get the upgrade...

HMBeaty 09-14-2011 01:05 AM
Quote:
Originally Posted by Anatoliy (Post 2245624)
It makes sense that one would need both otherwise how can you access your customer area to get the upgrade...
Exactly! However, when I've done upgrades for clients in the past, if they didn't want to give me their credentials for their Members Area to download the package they requested to be installed, I either told them I couldn't do it, or I had them upload the .zip to their server and notify me as to the location it gets uploaded to. :)

TheLastSuperman 09-14-2011 06:40 AM
Quote:
Originally Posted by Anatoliy (Post 2245624)
Hello,

I have a question. I need an upgrade done and the several webmasters that I spoke with all said they needed my customer number AND password in order to do this (for different reasons). But VB says to never give both and that only a customer number may be needed to complete an upgrade. No offense to anyone, I am not saying anyone that I spoke to was being dishonest. It makes sense that one would need both otherwise how can you access your customer area to get the upgrade...
You should be the only one downloading the .zip, once done you can attach via email and shoot it over to them along with the customer number as it's the only thing required i.e. for the installation or upgrade script to function. You should never, ever give out your password to the members area! Now I'm not saying that I don't have a few handy as some simply do not touch the back end of their own sites yet some do however giving your password to others should not be taken lightly and ultimately it's your account therefor your responsible for it.

https://www.vbulletin.com/order/license_agreement.php

Quote:
By installing, copying, accessing, downloading or using the Software (or authorizing any other person to do so) you are indicating that you are 18 years of age or older (any parent or guardian of a person under the age of 18 may accept this Agreement on behalf of a user), are capable of entering into a binding legal agreement, have read and understand this Agreement and you accept its terms and conditions. If you do not agree with the terms and conditions of this Agreement, do not install, copy, access, download or use the Software.
Quote:
6. Account Access Information and Data

You are solely responsible for (a) maintaining the confidentiality and security of your access number(s), password(s), security question(s) and answer(s), account number(s), login information, and any other security or access information, used by you to access the Software and Services (collectively, "Access Information"), and (b) preventing unauthorized access to or use of the information, files or data that you store or use in or with the Software and Services (collectively, "Account Data"). We will assume that any communications we receive through use of the Access Information were sent or authorized by you.


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